Process Makes Perfect

What can Fraser do for you? Because we have been owners and operators of restaurants, we can more easily identify what’s working and what’s not in a food service environment. We thoroughly examine each moving part of our clients’ restaurants and present them with a comprehensive report that includes suggested modifications or even radical changes that will increase productivity and ultimately profits. If you are looking for opportunities to increase revenue and consistent execution, we offer a three-day Operations Assessment that will pinpoint improvements to your business and ensure its ongoing success.

01 Establish Goals

We meet with you at your operation to understand the needs, goals and challenges of your business.

02 Immersion

We review your standard operating materials, sales mix, recipes, profit and loss sheets, sales information and guest reviews (online and in-house) to understand the operating standards as they are defined.

03 Site Visit

We conduct a site visit to observe front- and back-of-house procedures and how they relate to the defined standards. We assess the guest experience, taking a look “under the hood” to determine underlying challenges and roadblocks to success.

04 Strategy

Upon the conclusion of the visit, we provide a debrief of initial findings and conduct a discussion of ways to improve operations and overall performance of the restaurant through proven strategies. If desired, we can conduct a full planning session with stakeholders as an optional service.

05 Documentation

We draft a report identifying both challenges and actionable steps for improvement and efficiency.Together, we review your report and determine how to implement the recommended improvements.